Blogs

Every large company has invested in AI to dominate its markets. Big companies seem to have all the advantages, they have vast amounts of data (critical to AI), enormous investment capital and the capacity to hire talent. Does that mean SMEs have to throw up their hands in despair that they cannot compete? At iTech...

You don’t sit down one day with your morning cup of joe and decide to call its quits with your current software vendor. Either there are red flags that have added up to the decision or your company has decided to transition maintenance to a new software company. Switching vendors is fraught with challenges, so...

Not all business workflows or applications can be bought off-the-shelf. The alternative then is to develop a customized solution that fits your business requirements like a glove. Your organization might prefer to outsource the development and you have picked a technology partner. Once you have set up a meeting with them then it is important...

You have created an awesome app after months of development and have launched it. Now starts the work towards making sure that it brings in ROI. Knowing the best app KPIs (key performance indicators) to track will help your business to define its success and whether progress is being made toward the ultimate goals. Here...

Easy! Effortless! Fast! Light!  We are talking about the low code platforms that are resolving the dependence on developers in building applications. With market demand for mobile application development services getting to be 5x times the capacity of IT to deliver, low code apps are the future, particularly for small business enterprises. According to Gartner...

Launching new business websites or revamping a current one comes with its own challenges. The design you choose has to appeal to a general audience – I am sure you will agree that the best website design is one that ensures a great user experience.  UX then is a combination of a website that gets...

Sixty-one percent of organizations in the U.S. have integrated some form of automation in their business processes. Yes, we get it that automation does not necessarily involve AI but the more advanced form of business process automation does. Intelligent process automation is where machines can “learn” from past experiences/situations and make their own decisions based...

Facebook, Instagram, and WhatsApp are built on a React Native framework that allows at least 95% of the code to be reused for both their Android and IoS apps. When developing mobile applications, developers and business stakeholders are often faced with two options: they can either develop a ‘native’ app that is engineered towards one...

According to MGMA (Medical Group Management Association),  77% of medical groups are still using paperwork for revenue management, even though most certified groups are using EHRs. For instance, in a three-physician practice, this could mean a 100-page accounts receivable report at any given time, that needs to be followed through.  A manual billing process is subject...

Have you purchased a product on an eCommerce site? The probability is that you would have instantly got a confirmation through their Whatsapp business account. That shows just how powerful Whatsapp has become in recent years as a communication tool for businesses. Most smartphones nowadays come preloaded with Whatsapp and it is available in over...

As a result of the global pandemic, employee wellness has now taken center stage for companies. Businesses are realizing that poor physical and mental health among their employees can have real monetary consequences. In the US alone, poor employee health costs businesses up to $530 billion annually as a result of low employee productivity and...

For healthcare providers, Health Level-7 (HL-7) integration is an important prerequisite in any healthcare software or process. HL7 is an international standard framework that helps healthcare providers share and receive patient information. There are three main components of a successful HL7 data transfer: 1. Transmitting data from one application or provider to another   2....