Robotic Process Automation vs Traditional Automation

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Imagine a space saving virtual workplace filled with thousands of virtual robots that have learned and are mimicking human actions for repetitive tasks – working 24 x 7 and with 100% accuracy – that in a nutshell is Robotic Process Automation (RPA).

Businesses today are looking to reap the rewards of intelligent automation technology in business process automationRPA fits the bill perfectly and why it outperforms traditional automation.  RPA software robots never sleep and perform time consuming and repetitive tasks using Artificial Intelligence (AI) and Machine Learning (ML) capabilities.

The result is a robotic digital workplace which uses bots as its workforce working alongside and in synergy with your human workforce, each doing what they are best suited to.

What is Traditional Automation 

Traditional automation is a decades old technology and is based on APIs and programming that integrates with different systems. In this form of automation, the developer needs to understand the target system. This is the primary difference when compared to Robotic Process Automation. Since RPA mimics user actions, it works at the level of the user interface and does not have to worry about the complexity of the underlying applications.

We will take a closer look later in this article about the advantages of robotic process automation vs traditional automation but first here are the processes that would benefit from RPA.

Also Read: 7 Benefits of Automating Inventory and Asset Management

 Which processes can be automated through RPA?

Processes that have a traceable pattern and can be taught through a series of instructions to a machine are the typical processes to automate through RPA. Such processes occur right across different industries.

  • Insurance: RPA Bots can improve costs as well as customer experience through every step of the customer journey. It finds wide application in the  adjudication process, claims management, customer on-boarding, as well as report automation
  • Financial services:Automating customer on-boarding, customer service, new application processing, data migration, as well as in credit and loans decisioning.