4 Strategies to Improve Communication with Students/Parents Using Edumate’s ERP

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Advances in education technology have brought about a host of digital solutions to common school administrative processes like fees collection, attendance tracking, class scheduling, etc. However, the benefits of education technology don’t just have benefits for a school’s internal processes. It can be a powerful way to improve relationships with students and their parents as well.

Today, parents want a more transparent view into their child’s education. The extent to which a school facilitates this is critical towards building trust in the institution and improving a parent’s experience with it. A comprehensive school or college education ERP software like Edumate serves as the bridge to improve this communication.

Here are some of the most effective strategies to use a school ERP system to communicate more openly with students and parents.

1. Automating fees collection process

Collection of fees is one of the most integral activities for an institution, but it can also be one of the most complex. Oftentimes, a student’s total fees can vary depending upon the special classes they’re taking, their extra curriculars, financial aid, etc. Thus, there is rarely a single standard fee amount applicable for all students. Additionally, many parents might not be aware of the deadline for fees collection. This can lead to delays in payments and parents might also incur a late fee for missing the deadline.

A school or college education ERP software can simplify the entire fees collection process by facilitating better communication with parents at every stage. Parents will get notified about fees collection deadlines well in advance through automated reminders. The custom fees amount for each student will also be calculated automatically so that there is greater accuracy in fees collection. ERP solutions for schools can improve a parent’s experience with paying the fees while simultaneously ensuring that the institution gets the fees payment on time.

Also read: Features of Edumate ERP for Schools

2. School bus tracking

Live Tracking System

 Safety is the paramount concern for any parent. Many parents tend to worry about the safety of their child’s transport to school, especially if they commute by a school bus. These concerns are natural since they don’t have any details about the bus driver or the exact route that the bus is taking.

In situations when the bus drop-off is delayed, parents can get anxious and may reach out to the school to understand where the bus is. If the school staff is unable to give accurate information about the location of the bus, this can lead to apprehensions about the institution’s commitment to student safety.

A school ERP system, like Edumate, comes equipped with live bus tracking and automated notifications. Through a tracking app, parents will receive information about the bus driver, including their name and contact information. More importantly, the app allows parents to see the location of the school bus in real time. They can follow the route of the bus so that they know exactly where their child is at any given moment. In case there are delays in the pick-up or drop-off, parents can either contact the bus driver directly using the details on the app or use the tracker to see where the bus is held up. This increases a parent’s trust in the institution and improves their peace of mind.

3.Constant updates sent to parents

Smarter communication – Parents, teachers and students

An education ERP software, like Edumate, is a single automated dashboard that can send reminders, notifications and messages to parents about their child’s academics and extracurriculars. This can help parents feel more involved in their child’s academic journey and help them contribute to it.

The ERP can send exam timetables and schedules to parents so that they can help their child prepare for it. Once the exams are over, the software will also send report cards to each parent as soon as it’s generated. On a daily basis, parents can also get updates on their child’s homework so they are aware of what needs to be done for each class and how much progress their child has made. Apart from academics, the education ERP software will send messages to parents in case there are any upcoming competitions or extracurricular activities their child can participate in. It can also share reminders in case their child needs to bring certain items to class.

All of this goes a long way in including the parent in their child’s academic life and helping them engage with the institution more often.

Also read: Features of Edumate ERP for colleges

4. Academic progress updates

 Apart from day-to-day academic activities in school, parents also want a high-level view of how their child is progressing overall. While report cards at the end of a school term do provide parents with some idea of this, the reports are often not comprehensive enough.

In a school ERP system, every student is assigned a profile where their academics, extracurriculars, attendance records, etc. are tracked. This profile provides a holistic view of a child’s performance and progress. Parents can be sent these updates to gain an understanding of how their child is performing, activities they are taking part in, their grades in exams and tests and comments from their teachers. This can give them a more in-depth understanding of how their child is succeeding academically.

ERP solutions for school are thus the most effective way to build a strong relationship with parents on a foundation of trust and open communication. Today, with most parents looking for an institution that provides their child with a safe and engaging learning experience, rather than just a focus on academics, a school ERP software like Edumate can help your institution stand out.

iTech India has been providing customized software solutions since 2003. We specialize in Education ERP with a product portfolio built on best practices. We have distinct product offerings for different segments from schools, colleges and coaching institutes. With a large team of technically qualified professionals and mentored by educational experts and technology architects, we are recognized for our cutting-edge ERP solutions.

Message us here to know more about how our solutions can fit your needs.


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